Terms of Service
Billing is done the first week of the month for the previous month. If your balance is not paid in full by the end of the month, a $10 late fee will be added, and service will be suspended until the balance is paid in full.
If we are unable to service your yard for any reason (your fault, our fault, the weather, etc.) and there is twice as much waste to clean on your next service visit, you will be charged an appropriate rate after the next service. For example, if you are signed up for weekly service and a cleaning day is skipped, you will be charged our every other week rate for your next visit.
If your gate is locked and you lose the key or combination, Poop Police offers free lock cutting service per the owner’s request.
There is no service contract. Service can be terminated at any time.
Please give us at least 24 hours notice before your next service.
Clients are responsible for maintaining safe access to their yard. We will not hop a fence or “break" into a yard.
In order to be charged appropriately, immediate notification of any changes in the number of dogs is required.
If for any reason your dog will not be using the yard for a certain period of time, and you do not want to be charged for an unnecessary visit, please let us know in advance so that we can pause your service.
We assume no liabilities for damage to yards, gates, pets, or other property.